I was speaking with Dr. James Stubbs: one of our great “thinkers”. He uses a whiteboard to puts up ideas to talk with patients about. We were discussing the concept of framing things from a “Vitalistic” versus mechanistic perspective. We were talking about putting up questions like, “Fever: good or bad?” (If you would like …
I’ve had the pleasure of knowing and working with Dr. Pat Gentempo for quite a while now. We got together to do his Rust Room video blog not too long ago – wanted to make sure that you had the opportunity to check it out. Just hit play and enjoy – it’s about half an hour in …
In the Rust Room with Dr. Pat Gentempo (video about chiropractor communication) Read More »
I had a great conversation with one of my one on one chiropractic coaching clients and thought you might enjoy hearing about it. We were discussing chiropractic management challenges and he said, “I have implemented the procedures and have no problem getting people to finish their first year of care… but at the end of the first …
Chiropractic Management Challenges: The One Year Mark for Patients Read More »
We’ve all heard the phrase, “When the “Why” is big enough the “How” becomes easy.” Dr. Angie and I always talk about “Headspace” and “Procedure”. Regardless of who we are coaching and what we are discussing what inevitably it comes down to making sure that our head is in the right place and that we …
Is your WHY big enough and does it really matter? Read More »
I had a great conversation yesterday with a doctor in New Zealand and his three associates. One of the associates asked me this question that Angie and I hear all the time. She said, “I had a patient come in earlier this morning who said that they just want to get cracked a couple of …
What to do with Patients Who Just Want a Few Visits to Get Out of Pain Read More »
Dr. Jake Smith in Spain asked his team to come up with ideas to help improve the retention or PVA. In essence how do we get patients to stick around longer so they can get amazing results? This was their response in black and in red are the comments I made. Do you or your team …
I just had one of my coaching clients send me this email today. “I had a new pt today from my talk. He’s a big guy, poor lifestyle in his early 30s. He told me he is afraid (brought to tears) he is not going to be around for his 9 week old son, in fact he wakes …
Capitalizing on the Limited Scope of Other Chiropractors Near You Read More »
Patient communication is a vital part of chiropractic management. Knowing what to say, how to say it, and when to bring it up is a vital part of running a smooth operation. With that being said… Have you ever had a patient who just would not stop talking? Have you ever had patients who just …
Chiropractic Management: When Patients Won’t Stop Talking Read More »
I was having a conversation with a doctor the other day who was having a challenge just telling the patients her truth. She said that when it came to things like telling the patient how much care she thinks they really need or asking for referrals or a whole host of other things, she was really …
Do you ever have a difficult time telling your patients the truth? Read More »
When coaching doctors through the report of findings process, we hear them say thing like “I try to show them the care plan I would recommend and then tell them that I don’t want them to make a decision today. The last thing we want to do is pressure them to do anything. So we …