I was having a conversation with a doctor the other day who was having a challenge just telling the patients her truth. She said that when it came to things like telling the patient how much care she thinks they really need or asking for referrals or a whole host of other things, she was really …
Do you ever have a difficult time telling your patients the truth? Read More »
When coaching doctors through the report of findings process, we hear them say thing like “I try to show them the care plan I would recommend and then tell them that I don’t want them to make a decision today. The last thing we want to do is pressure them to do anything. So we …
We all want patients who happily stay, pay, and refer. When new patients come to us, we want to make sure that they have a great experience so that they “get” what we do. We then move to ensure that they stay because we can’t restore them to optimal health if they don’t show up. So when …
In this video, we talked about I have been coaching 20 years and have never had so many of my clients have their best months ever. True story! What is the one thing they all have in common? It is their message of HEALTH.